Pony Express Entertainment

Jackie was very easygoing and was willing to adapt in the case of inclement weather. They arrived and had everything set up super early. Everyone had a blast at our event!

We held a petting zoo for our residents in the nursing home and it went amazing. Pony express showed up on time. Communicated throughout the whole process and made our residents extremely happy !

My daughter was turning four and all she wanted was to ride a unicorn for her birthday. I called several companies, almost took many days to get back to me but Jackie had answered right when I called and gave me so much background information and made me feel so comfortable about what I was getting into. Jackie was so easy to communicate with plus she showed up early to set up and get prepared! There were two other guys helping out with Eloise, the horse that we had at our party. Tim, the main guy walking a horse was so friendly and had such a big smile on his face and spoke to all the kids. Every adult and child at my party was truly amazed by this company and the beautiful horse! It was a very magical day in my daughter’s eyes!!! It is a week later and she has spoken about Eloise every single day and keeps asking when she could ride her again. I would highly recommend this company!

First, let me start out by saying the horse handler and the pony were great. They arrived at 2 pm as scheduled for my daughters birthday party. However, they were left at my house until 12 am with just a bucket for water. This was completely unacceptable and unprofessional. They were scheduled from 2-3 pm. The last guests left at 8 pm and the horse was still there! As we were not comfortable leaving this poor girl outside all night since it was getting dark and cold out we felt obligated to invite a complete stranger into our home. Not only were they there for 10 hrs, I was left with piles of horse manure all over my yard since it was midnight when they arrived and only had flashlights. At 11 pm, the police were called to my house by a concerned neighbor regarding a horse making noise tied to a tree on my property. My 4 yr old daughter wouldn’t even go to sleep until 12 am because there was a horse right outside her window. They arrived at midnight and all the answers I received were “there was traffic”, “one of our vans broke down”, “we had other jobs”. I said for 10 hrs and they said “yes for 10 hrs”. When I asked about the poor girl left here all day, I was told “she’s on the clock”. Luckily for her, we were very accommodating and offered her food, the use of our bathroom and our house to warm up. I also asked to speak to the boss, but apparently he didn’t even have the decency to come over and apologize for the inconvenience or offer any kind of refund. Now I know why you asked for my money Before you even stepped foot on my property at 2 pm. The children weren’t even allowed to ride the pony after 3 pm because I only paid for an hour. This was one of the worst experiences I’ve ever had with a company. Completely unprofessional and rude. Do not take on so many jobs if you can’t handle the work load. I generally do not leave reviews, but felt this was warranted. I do not recommend them, nor will I ever use them again.