An author of three books, "The Reputation Factor: Repositioning to Succeed" and "The Art of Running Red Lights: Business Innovation with Reputation," and "Not All Camels are in the Desert." She is a leading expert in Reputation with over 21 years of experience. Pam is the Founder and creator of The Reputation Factor®, Reputation Learning Center, and the Reputation Strategy philosophy: "It starts with you, but it's not about you." By using her 4Ds of Reputation Strategy which is customer focused; she has transformed struggling business. Focusing on the processes, the outcome of a customer-focused approach is to provide extraordinary customer service, increase sales and awe-inspire marketing.
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Gig length: 30 - 60 minutes
A half-pint dynamo named Pam Gockley who blends her own energetic business acumen with the situational comedy of TV’s original funny lady!
Standing only 5 foot 3, Gockley might be short in stature but she’s long on the ability to listen, observe, motivate, challenge and translate the nuances of today’s ever-changing business trends in a humorous voice that leaves your audience entertained, informed and educated.
Using amusing anecdotal illustrations from her own experience to make her points, Gockley guides business owners and leaders through a fast-paced session of laughter and learning about how businesses and individuals can earn, protect, and capitalize on their good reputations, leading to customer referrals and sales growth.
She created the Reputation Factor a trademarked program used for personal and professional development. During her career, she created and built eight businesses, which includes seven startups and one acquisition and authored two books. She has advised and consulted with companies across a wide variety of industries.
Books:
The Art of Running Red Lights: Business Innovation with Reputation
The Reputation Factor: Repositioning to Succeed
Microphone, screen, projector
Business Motivational Speaker
