Kids Party With Ruby
- Ridgewood, NY
- Children’s Party Entertainment
Alicia S. said “Dear Ruby: Thanks so much for your great job at my daughter's party. She liked Elmo so much that she did not want him to leave.... Your face painting…”
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Party Solvers Entertainment specializes in celebrations that keep your child and their guests engaged, active and fully entertained. Party Solvers is a family operated business. Our goal is to make your children’s party a memorable one! We want you to enjoy your special event by providing you with the best services we have to offer. We offer Face Painting, Magic Shows, Balloon Twisting, Digital Print Out Photos, 3D Games & more !
I was a little nervous and over whelmed planning my daughters 1st birthday. Its been some time since I planned a party considering my older daughter is about to turn 12. Danielle & her team was nothing amazing. She planned and styled the entire party from start to finish. I believe I got Option #2. It included cake, cupcakes, sweets, table clothes, cake stands and a bunch of other stuff. There was a delay with my order from amazon with my cupcake toppers but Danielle put me in touch with one of her vendors who custom made me something. The place is super clean & organized and the lighting was perfect. She told me what the package included and went over every detail with me. Her staff was beyond amazing. They helped me cut my cake and I felt like I didn't have too do much. They have a full schedule with what time the entertainment starts, cake cutting and clean up. I paid an extra $60 for clean up which was the best thing ever. The only thing I did was pack up my food that I wanted to take home. The music system was amazing & I connected right too bluetooth saving me money from hiring a DJ. I will be having all my events here including my sister baby shower in December. Its a one stop shop. From one mom to another trust me, it will not disappoint!
I'm not sure why this website is making me select a service, when neither is relevant to my event. However, this is my review. This place is so disorganized. I rented the space for my baby shower months in advance. They charged me $900 for the space and had asked for a $300 deposit to reserve the date and time, which seemed reasonable. I asked for a receipt and after 2 weeks of unanswered phone calls and voicemails I finally got in touch with someone when I used the website's quote request section to complain about not getting any information. After the contract was signed, everything seemed to be okay. I spoke to Jessica about the details of the services offered and confirmed everything with Danielle. I've spoken to both of these women on the phone multiple times to confirm details because neither of them can seem to agree on any of the specifics. I was told by both of them, however, a month before my party at 5pm that set up time would begin at 3:30. The day before, I get a call from Danielle to confirm the reservation and I confirm the set up time as 3:30 as discussed and confirmed multiple times. She explains that it's actually 4pm set up. I kindly but firmly explain that I was told by both Jessica and herself have confirmed a 3:30 set up time in each conversation that we've had. She reluctantly agrees, but at 3:30 when I am approaching the venue she calls me to tell me I need to be there because she needs to leave for another party. This leaves me confused because originally she wasn't expecting me until 4pm. Before the party begins we make the final payment which somehow became $650. I'm not exactly sure where the extra $50 charge came from and the invoice I was given was completely blank aside from the amount of $650 and a "PAID" stamp. While at first I was unable to pay that remaining $50 I asked the staff if it was okay to settle after the party as guests were arriving and we were on limited time. I was told that would be perfectly fine, I was harassed by the staff throughout the party until finally the mysterious $50 charge was paid. In the middle of the party one of my guests had informed the staff that the bathroom had run out of toilet paper and was given the response "oh well". It wasn't until my partner had gotten upset and explained that this was unacceptable, that either of the two women sitting at the front desk had decided to replenish the toilet paper. On top of all of this, the staff was rude and disrespectful towards my guests and myself. As if that weren't enough, towards the end of the party, about 15 minutes before the end, my partner and I were in the middle of opening presents. The staff decided to force my guests out of their seats to begin cleaning up. Not only was it rude and disruptive, they began throwing out my decorations, and centerpieces that I personally handmade. I honestly cannot think of a worse place to have a party. The quality of customer service is an all time low. I was planning to rent the place out again this month for my mother's 50th birthday but after the experience I've had, there is no way I will ever come back to this place. Zero compassion, zero customer service. Such a horrible experience, I will never recommend this place to anyone.
Had my daughters 1st birthday here. Booking was very easy, customer service was great. I left a $200 deposit & signed a contract. Contract stated everything I needed to know. Instead of my wife stressing over the party we also hired them to decorate & even got the cake with them. We basically just brought in our food. When we arrived everything was ready and put together. It was well worth the money. Kids had a blast. We will recommend.
I hired party solvers for my daughters 1st birthday. It was amazing. We hired Moana and belle to come out and do some face painting, balloon twisting & Cotton candy. The two staff members they sent were super cute and engaged with the kids very well. They were making sure I was happy the entire party as well as the kids. Couldn't ask for better service. Would recommend.
We had booked our kid's 1st birthday party with party solvers after paying a deposit of $50. Believe it or not, no one from Party Solvers showed up. Tried calling on (646) 552-4400 multiple times and left multiple voicemails, but no response. Thanks to Party Solvers for spoiling what would have been a memorable experience for our family.
I will NOT recommend these highly unprofessional company to anyone.
Price Range: Contact for rates
Throwing a party for your kids? Call us for questions and booking today !Our staff consists of friendly, fun and experienced professionals who understands the importance of providing excellence. We travel to Queens, Brooklyn, Bronx, Long Island, and Manhattan.
Contact
Danielle
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Alicia S. said “Dear Ruby: Thanks so much for your great job at my daughter's party. She liked Elmo so much that she did not want him to leave.... Your face painting…”
Gittel G. said “Thanks so much!”
Julia H. said “Joolie was amazing, all of the kids and adults loved her creative face painting and balloons! Highly recommend.”
Esther Z. said “Olga was really gracious, the children felt at ease and had a great time!”