Susan Close | Human Behavior Expert

Expect a smart, engaging, story-driven presentation that makes complex human behavior understandable without turning the event into a clinical lecture.

Susan combines compelling stories, humor, audience interaction, and practical insight to help people recognize how quickly the mind fills in missing information—and how those conclusions influence communication, relationships, leadership, and decision-making.

Every program is adapted to the audience and purpose of the event. Depending on the format, presentations may include guided reflection, interactive exercises, practical tools, and audience Q&A. Participants leave with memorable language and a structured way to think more accurately before responding.

Susan Close, LCPC, LMHC, NCC, is a professional keynote speaker, licensed psychotherapist, and creator of Inside the Space™, a practical framework for understanding what happens between what we observe and how we respond.

For more than 20 years, Susan has helped people look beneath surface behavior, challenge premature conclusions, and recognize what may actually be shaping a difficult interaction or persistent problem. Her experience includes psychotherapy, clinical leadership, organizational problem-solving, program development, and supervision of mental health professionals.

Susan translates complex human psychology into memorable stories, surprising insights, and practical tools audiences can use immediately. Her work explores how assumptions, perspective, personal history, and unseen interpersonal dynamics influence leadership, communication, relationships, performance, and well-being.

Known for combining substance with warmth, humor, and candor, Susan does more than inspire audiences temporarily. She gives them a better way to understand what they are seeing before deciding what it means—or what to do next.

Programs are available as 45–60-minute keynotes, 60–90-minute educational presentations, two-hour interactive workshops, and customized half- or full-day sessions. Content can be adapted to the audience, industry, event theme, and desired learning outcomes. Virtual presentations are also available.