The International Singing Telegram Company

I apologize that I am just now seeing this review! I have pulled your order and see that our Santa was booked for a 15 to 30 minute visit (which you were charged for accordingly). He was to arrive between the window of time from 6:00 PM to 6:45 PM - The length of the visit is always based on the reaction of the children and how long it takes Santa to do his visit with the children that are receptive. Santa arrived on the date (Christmas Eve) during the window of time allowed on the order. He had the children sit on his knee to tell him what they'd like for Christmas, he passed out the provided gifts and posed for photos. We are sorry to see by this review that you were unhappy with his visit. Had you contacted our office directly your review would not have gone unnoticed this long. Obviously there was a misunderstanding on what our Santa visits consist of. Please see below a copy of our original proposal to you outlining a 15 to 30 minute visit.

Booking #2868765 (View/Print)

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Summary
Total: $165.00. Event: Christmas Party with 30 guests in Akron, OH on Dec 24, 2018.
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Services to be provided
Hello and THANK YOU for your recent inquiry! We currently have an EXCELLENT Santa still available for the needed time on Christmas Eve. We can do a 15 to 30 minute visit - Santa will have the children sit on his knee to tell him what they'd like for Christmas, he will pass out provided gifts, can lead them in Christmas Carols and poses for photos. The cost is $165.00. Please contact us back as soon as possible if you are interested in booking for times are booking up very quickly!

THANK YOU!

International
330-633-0022