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Hawaiian Drums of Tahiti revue
- Houston, TX
- Hawaiian Entertainment
- Travels nationwide
- $50% deposit is needed to book this show
Overview
Tropical Productions brings Hawaiian entertainment to your party Moana parties luau Polynesian dancers, fire dancers live musicians All cities in Texas Houston, Austin ,Dallas and San Antonio Hula dancers Tahitian dancers Polynesian theme parties and luaus we also have island catering fresh flower leis , and tiki props. Hawaiiann Xmas show hand Santa claus bookings
after 30 years of performing like dancers Tropical Island Caribbean dancers salsa fire acts !Fire spinners, fire drummers , dancers show Hawaiian bands solos tropical DJs Drums of Tahiti revue Hawaiian bands and Aloha catering just Ask tropicalevents is your nex best entertainers Aloha
1 Review
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I booked one hula dancer and drummer to perform at my Senior Living Facility on Friday, June 14th at 4PM.
I paid $300 for a 45 minute performance for this event, on the day of, it was past 4pm - so I called to inquire if they were still planning to attend, the owner stated he was 30 minutes away and would arrive by 4:30PM.
Our event was being held from 4pm to 5pm, so this was not only what we agreed and paid for...but also, no courtesy call to relay that they were indeed running late.
At 4:31PM I called again and they stated they were about 5-10 minutes ETA - at this point I was not going to pay $300 for a 15 minute performance. I asked for a refund and to just cancel, since this was not what we agreed and paid for.
I understand that Austin TX has heavy traffic, but as a business professional, it should have been taken into account and most definitely a courtesy call should have been made from the company.
Had I not called we would not have known they were running late and would have assumed they were simply not coming. Once I asked for a refund the owner became upset and hung up on me.
On Monday, June 17th I reached back out to the company at 11:13AM to inquire about the refund, since no call, text or email was provided to inform us when to expect the refund, or their process of refunding our $300.
I sent another text later in the day at 1:34PM to receive a text back stating "We're taking care of that on Tuesday" no other information has been supplied (example: refund confirmation - processing time of refund, etc)
I reached out via text on Wednesday, June 19th at 11:26pm - asking for a refund receipt. I have heard nothing back since, it is now Friday, June 21st in which I sent another text today asking for a receipt and asking when to expect the refund back to our company card.
I reached out to GigSalad informing them of our frustration and they strongly suggested we share our experience and write a review to help us with this matter.
Hula Dancer, Hawaiian Entertainment
Booking Info
Price Range: $50% deposit is needed to book this show
Insurance: $30,000 - DANCE AND FIRE
Services Offered
Past Booked Events
August 23, 2015 | Birthday (Adult) |