Duane's Catering and Confections

As a senior executive overseeing operations and client engagement for our organization, I’ve worked with a wide range of vendors over the years. It’s rare that I come across a catering company that exceeds expectations across the board, but this team absolutely did.
We hired them for a week-long corporate function that involved daily breakfast service, executive lunches, and two large evening networking receptions. From the initial planning stages, their professionalism stood out. They approached the engagement strategically, asking detailed questions about dietary restrictions, service flow, branding alignment, and guest demographics. It was clear they understood this wasn’t just about food; it was about experience management.
Execution was flawless. Every morning setup was punctual and polished. Presentation was elevated yet appropriate for a corporate environment, clean lines, thoughtful plating, and seamless service. The food itself was consistently exceptional throughout the entire week, which is no small feat. Menus were varied, balanced, and accommodated complex dietary needs without making those guests feel like an afterthought.
What impressed me most was their operational discipline. Large-scale catering over multiple consecutive days typically presents breakdowns in timing, staffing fatigue, or quality control. We saw none of that. Their team remained professional, attentive, and discreet. Several of our board members and external partners specifically asked for the caterer’s name ,which, frankly, says everything.
From a management standpoint, they reduced my stress significantly. I never had to micromanage or follow up. They anticipated needs before they surfaced and handled adjustments in real time.
In short, hiring this catering company was one of the best vendor decisions I’ve made this year. They delivered not just meals, but a polished, executive-level hospitality experience. I would confidently engage them again for any high-visibility corporate event.

I really wanted to do something special for my wife for Valentine's Day so I had heard hiring a personal chef was highly regarded. I have never thought or done anything even close to that in the past. I searched online and came across Duane's catering, I had the pleasure of working with Nicole and she was the best.

The entire process was seemless, I was able to be educated and found a menu that worked well for my wife. The chef experience was wonderful, our chef was kind and very engaging. The food was great and I HIGHLY RECOMMEND using Duane's catering, I rebooked for a summer event we are having.

Do not hire this vendor!

We hired Duane’s Catering for our company annual holiday party with the clear expectation of catering 150 guests with passed hors d’oeuvres, elevated presentation, and smooth walk-around service, as explicitly stated in their own written communication.

What we received was the opposite.

• Food ran out within 30–40 minutes and only fed about 20–30 people

• No passed hors d’oeuvres and no walk-around service

• No plates, napkins, tables, or linens

• Poor setup and presentation — nothing “elevated” or polished

• Server arrived unprepared and unaware the event was for 150 guests

The day before the event we were suddenly told that servers, plates, and full service were not included, despite the invoice and email language clearly stating “passed hors d’oeuvres” and an elevated experience. When we pushed back, we were told the wording was “open to interpretation,” which is unacceptable from a professional catering company.

Because of Duane’s failure to deliver what was promised, we had to scramble last-minute and spend an additional $1,400 with another restaurant just to feed our guests.
To make matters worse, when we expressed our concerns, Duane’s employee blamed us for the situation instead of taking accountability.

This was a stressful and embarrassing experience for our company during what should have been a celebratory event. We strongly advise others to get everything in writing, confirm exact quantities, staffing, and inclusions, and proceed with caution.

We will not be using Duane’s Catering again.

The servers were amazing and very friendly. We were very happy with them. Food was GREAT! Everybody raved!

We had Duanes Catering for a large event. We really enjoyed working with their staff- very friendly and helpful.