Dr. Paul Marciano

Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT™

Despite more than 40 years of research demonstrating the deleterious impact of traditional reward and recognition programs on employee motivation and productivity, organizations persist in spending their resources developing and administering such programs. In contrast to traditional “carrot and stick” approaches to employee motivation, the RESPECT Model™ impacts the culture of an organizational and leads to enduring increases in employee engagement and productivity. The RESPECT Model™ posits that employee engagement depends upon the extent to which individuals:
• Respect their organization – its Mission, Vision, values, goals, and acts.
• Respect their supervisor – believing that he/she is competent, ethical, makes good decisions, and treats people fairly.
• Respect their team members – believing that they are competent, cooperative, honest, and willing to pull their own weight.
• Respect their work – finding it challenging, rewarding, interesting, and meaningful.
• Feel respected by the organization, supervisor, and fellow team members.

Participants will learn how to inspire, motivate, and engage their employees to deliver their best work with specific, concrete strategies that will lead to immediate increases in employee performance.

Dr. Paul Marciano is a leading authority on employee engagement and retention. He earned his Ph.D. in Clinical Psychology from Yale University where he specialized in behavior modification and motivation. Paul has served on the faculties of Davidson College and Princeton University where he has taught courses in Leadership, Industrial-Organizational Psychology, Survey Development, Research Methods and Statistics.

Paul has worked in the field of Organizational Development for 25 years and is president of the human relations consulting firm Whiteboard, LLC, a company committed to helping organizations cultivate, manage, and grow their human capital. Paul is also a strategic adviser to Kudos Inc. an innovative SaaS employee engagement platform.

Paul’s internationally acclaimed book “Carrots and Sticks Don’t Work: Build a Culture of Employee Engagement with the Principles of RESPECT” (McGraw-Hill, 2010) provides dozens of real world case studies and turnkey strategies to increase employee discretionary effort and reduce turnover. The book details his acclaimed RESPECT™ Model that has been embraced by schools, medical practices, pharmaceutical companies, manufacturing facilities, sales organizations, consulting firms, and government agencies.

Paul is also the proud grandson of Ludwig Bemelmans, author and illustrator of the classic children’s book Madeline.