Conflict Management Expert

Latonia, KY

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Travels up to 200 miles

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The Pause Practice: Step-by-Step Guide to Handling Angry Customer Emails (Live Demo)

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How to Handle Angry Customer Emails Without Taking Them Home (The Pause Technique)

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Your Anger Is Lying to You: Check If Your Emotions Fit the Facts (DBT Skill)

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On Relationships, Interviewed by Olympia

Overview

Dr. Samuel Eshleman Latimer is a clinical and social psychologist specializing in conflict management. Samuel delivers engaging workshops at hospitals, non-profits, and universities, helping staff manage conflict and promote client satisfaction. His message empowers employees to turn away from reactivity and toward wisdom and maturity. His work includes hands-on examples and opportunities for audiences to practice skills that make a difference. Employees leave rejuvenated, while employers see a reduction in litigation and friction. Samuel has spoken at Children’s Hospital and Columbia University. He supports viewpoint diversity, bringing together divergent groups to think in nuanced ways.


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