Because of your great feedback, we’ve been hard at work making improvements to our platform. The process requires numerous stages of building and testing, but we’re happy to tell you that we’re only about four days away from introducing an improved GigSalad! Here’s what you can expect:
Guaranteed balance payments
With our updated platform, clients will pay deposits and balances in one easy payment at the time of booking. We’ll deliver the deposit to you in advance, and the balance will be sent 1 business day after the event. This simplified booking process creates a better experience for clients (which helps you get more gigs) and ensures all your funds will be delivered to you in your preferred payout method.
We’ll help protect you in the event of a cancellation by offering a selection of new cancellation policies. Want to ensure you receive the balance for a last-minute cancellation? Soon, you’ll be able to.
No more minimum fees
Minimum fees (currently $15 for paid members and $20 for free members) create a disproportionate structure for our members and a higher percentage fee for bookings under $300. Our refined platform does away with minimum fees, making it consistent and practical for all of our users.
New booking fee structure
In order to offer you guaranteed balance payments, cancellation protection, and a lower booking fee with no minimums, we’re changing our fee structure to align with standard marketplace practices. Not only does this meet the expectations of online consumers, but it also helps us keep costs down while providing you more benefits.
- Paid members will pay a 2.5% booking fee, which is lower than popular processing solutions.
- Free members will pay a 5% booking fee, which without minimums, will always be 5%.
- Clients will pay a 4%-8% service fee, a sliding scale that offers a lower fee for bigger bookings and guarantees their events and associated payments.
Keep in mind, fees are only applied when you’ve been booked. Responding to gig leads is always free.
Along with these new features and improvements, we’re modernizing our design to focus on clear navigation and superior user experience. And with a new streamlined control panel, getting paid gigs will be easier than ever.
As we get closer to launching these new changes, we’ll continue to work hard and keep our focus on building the best possible platform for the GigSalad community. Stay tuned!