My father-in-law had a few requests for his Memorial service, and a bagpiper was one of them. Not knowing where to begin I did a Google search. I contacted Mike early in the week before the memorial service and he responded right away. He was so personable and just wonderful to talk to. Before even talking about cost or services he wanted to know about my father-in-law. I didn't feel like just another client to him. He really expressed an interest in learning about who he was performing for, which really touched me. He offered several suggestions on songs to open and close, songs to play during the service, etc. I had mentioned a song he was not familiar with, but was willing to look it up. He put any stress I was feeling at ease. Upon arrival at the service (it was not a traditional service, more a celebration of life in our backyard) he was dressed very professional and was interested in learning more about the pictures he saw my father-in-law. The service went off without a hitch and I have to thank Mike for helping that happen! I would HIGHLY recommend Mike for any of your events. I have saved his contact information for future events or to share with friends and family.