My husband is from London, UK and has always loved the bagpipes, so for his 50th Birthday party I searched the Western Suburbs for a pipier. I honestly didn't know where to start but found Michael's website and decided to call him. He was so nice and friendly on the phone with lots of suggestions as to what would be a great "Opener" and "Closer". Michael was true to his word and contacted me closer to the date, was on completely respectful of the element of "surprise"! He was a HUGE hit!! everybody loved the "pomp" of the entrance and Michael was a great addition to our party afterwards!! I highly reccommend his services and he truly cares that you have a great time and enjoy yourself!