This was our second time using Starlite parties for my daughter's birthday and we couldn't be happier. The entire process was pleasant and professional. The correspondence was prompt and clear. Joslin was courteous and attentive, just going with the flow of the kids. She called when she was on her way and also made sure that the time frame was clear. Best of all, she knew that my daughter's had met Ana and Elsa before and Rapunzel went with the storyline that 'Ana and Elsa told her about my daughter'. My daughter felt like a princess and all of her friends loved Rapunzel. I highly recommend them and will certainly be using Starlite again.