We are so happy we used Starlite Princess Parties for an appearance from Queen Elsa at our daughter's 5th birthday party. Jennifer was flawless with staying in character. I am sure my daughter was convinced Elsa was really here. I was especially happy with the way she managed to keep my daughter the center of attention while also giving each of the other girls attention too. And she was so accomodating with making sure we did everything we wanted to do, making sure we got all of the pictures we wanted and keeping it moving along when we didn't have particular plans. It was truly a memorable event that the girls will always remember.