We had "Elsa and Anna" come to our daughter's birthday party. To say they were amazing is an understatement! The actors stay in character the whole time (even with adults) and really get into the role. They give all the kids attention and make sure to make the birthday girl feel like a princess. I have never seen such happy little girls and my daughter was over the moon. The process of the contract and scheduling was easy and they had great customer service. I would highly recommend this company.