Santa and Mrs. Claus were on time and very good with all of the kiddos! They bring a bag so that you can put some gifts in it ahead of time, which would have been magical and very engaging for the kids, I think - we'll do this if we have an event another year when we know what each child wants/needs. I provided some small items for them to hand out to each child after their visit and photo, which was a hit, it seems. They also volunteered to read a story, and Mrs. Claus kept at least a few of the kiddos entertained with the Legend of the Candy Cane, which was a nice touch for the Christian audience. (I let them know that this would be appropriate, but they have others in their bag of tricks as well!) Great experience! Thank you both for squeezing us in this busy holiday season! Merry Christmas!