I hire a Santa every year for my family Christmas party. This is the second time I've hired this Santa. The first time we had a miscommunication error. To my surprise he remembered me (2 years later) and offered to right things. He was beyond AMAZING! I loved how his voice carried and everyone could hear him. His laugh was the absolute BEST he "ho ho ho" every time. He was so patient with all the kids and adults that wanted a turn on his lap! He was very personable and spent a lot of time with each kid TWICE! We did a naughty and nice list for each kid before Santa gave them a little gift, and not only did he read them but he went into far more detail and was so personal with every single person and remembered what they had mentioned before. He had a real beard this year and the kids were in such aww they really believed he was Santa (after the 20 questions they had asked him, and he answered EVERY single question with conviction)!! Impressed is an understatement. I am so glad we were able to work together again cuz we would have really misses out. I will definitely use him again!