While Rachael couldn't perform due to unforeseen circumstances, she was incredibly prompt, proactive, and simply wonderful in finding us a replacement violinist, which was also superb in her own right. Throughout the process, Rachael maintained lines of communication with us and continually reassured us of her replacement. We couldn't ask for a better professional in Rachael. Thank you for your wonderful customer service! And yes, we would hire Rachael again in a heartbeat should we have the need for a violinist in the future.