We had both Queen Elsa and Princess Anna and our 4-year old's birthday party on Saturday and they were amazing! They stayed in character the whole time, even when Queen Elsa called to let me know they were on their way. They ran five minutes late but were very communicative and called ahead to notify me. The kids had such a great time and they didn't want it to end! We will book again in the future! Thanks for am amazing experience!! You made all of her wishes come true!