"Snow Queen" (aka Elsa) came to my daughter's 4th birthday party and was a hit. She was wonderful with the children (all ages) and parents, so personable and patient and fun! And they brought a separate Face painter to do that while Elsa was with the kids so she was not so busy. Overall the service was amazing, the kids and parents were happy and I would recommend them to ANYONE. Very professional and polite. On time. Only thing is it can take a little time to get an email or voicemail reply (1-2 days), so if you are in a rush, be patient - they are worth the wait!