I was unhappy with Monika Vasey because she was very late arriving. The wedding time was 6:30pm and she arrived at 6:42. This may not seem like much but it was as we were waiting for her to set up her instrument and then go and park her car. She told me that she would arrive 45 minutes before a performance. Also, she told me that I gave her the wrong address for the venue which was totally untrue. The contract which I scanned and emailed back to her had the correct address on it.
Her harp skills however were very good. She played for about 40 minutes, not the full hour for which I paid. Not happy.
Hired as: Harpist
Response from Monika Vasey, harpist:
I'm sorry you were not completely satisfied. Our contract requested very specific unloading instructions from you, and the address which you gave me was not even the right street on which to access the venue. It took me over 20 minutes of driving around one-way streets, to find the correct place. There were no gentlemen waiting outside to help me as you had indicated, nor was there a place to pull over or even park and unload at the venue. Your prelude began a few minutes late at 6:35 due to this, and I will gladly pay you your 5 minutes back. What's more, is the contract you signed stated the ceremony would begin at 7, however you began at 6:42, so therefore yes, you did receive a shorter service. Please let me know what I can do to appease you.