Ohio Turtle Fan
- Columbus, OH
- Costumed Character
- 290 Verified Bookings
Tami D. said “The Chicken was Amazing. It was for My Daughter's 40th Birthday at her job. It was great loved by many. Thank you she will never forget her 40th..…”
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First class mobile DJ, karaoke and special effect lighting professionals. By listening to you, we cater to your tastes and needs. Unmatched in experience(over 30 years), technical know how and endless musical selections.
First off, I hired Gus via Thumbtack back in August to provide the DJ services for my mid-December wedding. I readily admit he did a very good job with the music and announcements for our wedding. I do not have any complaints about the service rendered. In fact, he went above and beyond for us when the venue changed the room for our wedding requiring Gus to bring an additional sound system to the other room for the ceremony. I did not know until 7pm the night before that this was happening. I was prepared to have my ceremony and reception in the same room.
With that being said, I feel the need to notify his potential future clients of an issue I had with Gus. Our venue planner had an old print out and she did not know that I had called nearly two months ago to extend the wedding an hour from 11pm to midnight. When Gus was told by the planner that the wedding was to be over at 11:00pm, he did not question it. When he made the last call at 10:40pm, I was confused. The contract we both signed said he was to be there until midnight, so I could not understand why he was ending so early. At no point did he discuss this discrepancy with me. He took the planner's word for it and proceeded to break our contract. Even now, Gus refuses to take responsibility for not questioning instructions that were not consistent with our contract.
Now, Gus did comply with my request for a refund, but he chose to do so in a gesture that was purposely petty and VERY SEXIST. When we returned home from our honeymoon, we found that our refund check had been received but oddly enough, it was addressed to my husband, with my husband's name on the check, and with a post-service addition of my husband's name to our contract. The contract and all of his dealings were with me and me alone. The check I sent for the deposit had MY name on it! The contract was signed by ME. All communication was via my e-mail address. My husband was in no way associated with this CONTRACTED business arrangement. I later informed Gus that adding a name to a contract after the fact is illegal. I asked why he made that decision and he never replied with a defense. So, if you want to use someone who is good, then you can use Gus, but please do so knowing you might regret it. One last thing, my husband left a very bad review for Gus on Wedding Wire. Once he saw the poor review, he e-mailed me to let us know we were unfair in our review, the early ending to his services had nothing to do with him, and to add icing to the cake he referred to us as "bitter, hateful people". I have never been treated in such way and I will continue to share my story with others who are contemplating whether or not to hire Maximum Music DJ AKA Roy "Gus" Gustafson.
Tami D. said “The Chicken was Amazing. It was for My Daughter's 40th Birthday at her job. It was great loved by many. Thank you she will never forget her 40th..…”
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