Bartending and Waitstaff
- Van Nuys, CA
- Bartender
- 94 Verified Bookings
Ziata W. said “Working with them leading up my birthday party was great! At the party the bartenders did an amazing job. We got so many compliments from our guest on…”
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Private Party Specialists. Over 10 years Experience.
We used KC Mixologists for our wedding bartender. Setting up service was a breeze, but the bartender provided was rude from start to finish. I, the groom, received numerous complaints about his demeanor. I would also highly recommend getting any "special" pricing in writing, as the bartender chose to accost the bride for additional money mid-reception. Details to follow.
We had a cocktail hour with appetizers before the ceremony. A few guests mentioned that the bartender was grumpy, but I let it roll off at the time. As the reception began, the bartender alerted us that we were running dangerously low on alcohol. Before the wedding we actually purchased significantly more than we were told, so the shortage was a surprise. The bartender provided a list to one of our guests who retrieved it. Very little of the additional alcohol was used, though 1.75 L bottles were opened for what must have been a single drink. The packaging of unopened cases of beer was so badly damaged that they could not be returned. If you are the type to drink at home, this wouldn't be a problem, but $200 worth of well liquor and beer will be sitting at our house for quite some time.
However, the worst infraction and the reason for my negative review, is that the bartender was rude to the bride and even refused to serve her. The bride only went to the bar only once herself. This was at least halfway through the reception, and she hadn't had a single drink. She requested a shot, and was rudely told that shots weren't allowed. Perhaps there is some legal reason for this, but I can think of many ways he could have handled the situation better. He also chose this time to tell her that we still owed them money and even pointed out that it was an inappropriate time to bring it up. This is why I highly recommend getting any special pricing in writing, as we were under the impression that we were all paid up. Being the sensible person I am I retrieved the necessary cash and took it to the bartender. I asked if I still owed money and the bartender actually had the nerve to bad mouth my bride to my face.
I pay my bills, and have no problem settling such a dispute. However, we spoke with KC Mixologists numerous times leading up to the wedding to discuss our shopping list. There were many appropriate times to discuss additional money owed, and my reception was not one of them. We chose to report our issues to KC Mixologists the morning after our wedding. They offered to buy some of the booze from us, but made no attempt to make up for the bartender's behavior. Instead, we were told that our complaint was out of the ordinary. The bartender's behavior was flat out unacceptable, and I cannot recommend doing business with KC Mixologists.
I've never hired a bartender for an in-home event before, and I'm so glad I did this time! Diana arrived early and had plenty of time to set up before guests began arriving. Throughout the night she was fantastic, proactively approaching my guests to ask if they needed another drink, even if they were downstairs. She was friendly and knew all about making drinks, no matter what people asked for. She even helped clean up at the end of the night. With her there, I could relax and enjoy my party.
KC Mixologist did a fantastic job. I'll definitely be hiring them again.
Hiring a bartender was the best pre-party decision we made. Our KC Mixologist bartender not only did a great job serving guests, but she pitched in to help with last-minute kitchen needs. Our guests raved about her professionalism and fun personality. Our next party will feature a repeat appearance! One call out that we missed in the flurry of pre-party prep. KC Mixologist requires the bartenders to put out a tip jar or ask for a tip from the host. We think a tip jar at a home party is tacky. Didn't mind tipping her ourselves, but hated that she had to ask. It's possible that the tip process is called out in the contract. We missed it. My advice for a future, customer-focused enhancement: make the tip question part of the pre-work planning document. Would increase the chance of awareness and eliminate the need for the bartender to ask in the crunch-time hour before the party begins.
Response from KC Mixologist:
Thanks for the positive feedback! Glad the bartender was so professional. Great idea about adding tip in contract negotiation. Saves for the awkward conversation. Please let us know if we can be of service to you in the future.
Diana was very friendly, professional and i would highly reccomend KC mixology
From start to finish a pleasure to work with. Initially Chad helped us with the beverage order, based on our budget, the size of the wedding reception and ages attending. Then Diana helped with finalizing arrangements prior to the event. Our reception was from 3:30 to 11 pm with 250 guests. Diana and Katrina were so friendly and fun. Letting us know how supplies were holding up and assisting by running out to pick up what we had run low on. They were alway constuctive in their suggestions, never pushy. I am so very greatful to Diana for her expert suggestions and assistance that evening. We had a great event and would highly recommend KC Mixologist.
Great service - ultimate professionals!
Price Range: $200 and up
Languages: English, Spanish
Professional, courteous and efficient. Real employees with real experience.
December 18, 2015 | Holiday Party (Christmas) |
December 12, 2015 | Cocktail Party |
June 27, 2015 | Corporate Event |
December 12, 2014 | Holiday Party |
July 26, 2014 | Birthday Party |
May 03, 2014 | Private Party |
April 05, 2014 | Wedding Reception |
December 06, 2013 | Christmas Party |
November 30, 2013 | Christmas Party |
Ziata W. said “Working with them leading up my birthday party was great! At the party the bartenders did an amazing job. We got so many compliments from our guest on…”
Malorie M. said “Melanie was outstanding. So personable and professional. We loved having her and hope to see her again soon!”
Sandra S. said “I needed someone to do karaoke with 300 middle schoolers! He did a great job. Super communication and great with the kids!”
Nicholas V. said “Had an amazing experience using Prestige Events- the booking was quick and easy and communication was simple and efficient. Travis was excellent and professional…”