We recently hired James for my daughter's 3rd birthday party. James was very responsive to my emails, and he arrived at my house a few minutes early the day of the party. My wife and I (and all of the other parents) were extremely impressed with James's work, and the kids were very happy as well. The balloons really were little works of art, and James had a wide range of balloons he could make for both girls and boys. He also made a special Hello Kitty balloon for my daughter and a Minion balloon for my son (per their request), which went over very well. Bottom line is that I would hire James again and I would not hesitate to recommend him to friends. Thanks for a great job!