My party was a tough one with a bunch of small (~5 year olds) kids. The presenters did a great job with the initial presentation event (~40 minutes). After this, I paid extra to have them do another hour where they would explain how to handle the individual animals. Somehow it wasn't fully communicated that this next hour would be only with small groups of about 3 kids or so. So, all of a sudden, I had to improvise entertainment for the other kids on the fly. Again, it could have been my fault for not fully understanding how that last hour would go, but it was something that I most likely would have prepared for had it been clearly communicated.
It worked out, and I got good reports from the parents afterwards. Overall, it was a good experience and the Ferrets and Friends were neat, on time, and cleaned up after themselves. They were also able to work in the fairly cramped conditions of my home. So I want to rate them positively, but still mention my particular difficulty.
Hired as: Children's Party Entertainment, Reptile Show, Animal Entertainment
Response from Ferrets and Friends, LLC:
We are sorry to hear that your experience did not meet your expectations. We don't normally limit the meet-and-greet to small groups, but it was necessary in this case given the space constraints (so that the animals are not overcrowded while being handled by individuals with whom they are not familiar). We apologize for the inconvenience and appreciate your creativity in helping create a better experience for your guests and our animal friends. Please give us a call so we can issue a partial refund for your troubles.