First the owner Lisa was very detailed in her information and answered my questions promptly. She also sent me video of the characters so it made me feel more at ease they would perform well. I picked The little Mermaid and Prince Eric! My daughter was in shock when they first arrived. They completely stayed in character. Ariel was so sweet and acting like a real princess! Prince Eric was fun with the games and had a great repore with the almost 30 preschoolers! They both sang and this was amazing! Better then Disney characters at the park! People thought at first Ariel was lipsyncing she was so perfect! It was her vouce and it was beautiful. It was smooth sailing working with Enchanted Fairytale Parties from start to finish! Thank you for making my 4 year olds dream come true!