George and I are very satisfied with the Victorian Strings Quartet. Their experience, patience, and customer service are very apparent from the first phone call. We soon forget that our relationship with vendors often begin way before we actually meet them!
Their office manager/events coordinator, Shelley, is an amazing and knowledgeable coordinator. I called her approximately 5-6 weeks before our wedding knowing we would be behind the ball and quite nervous of the outcome given little preparation time. Shelley handled our requests with ease, swiftness, and professionalism, filling in the multitude of behind-the-scenes blanks a bride is unaware of! She coordinated the quartet and personally spoke with the catering director at the Hotel Monaco to ensure all parties were prepared for the performance. Shelley is also readily available and returns emails/call promptly.
As for the quartet, we couldn't be happier. Their repertoire is huge, expanding across multiple genres. For cocktail hour I requested they cover popular/contemporary tunes (Smells Like Teen Spirit, Viva La Vida Loca, etc.) and during dinner, they performed classical/broadway tunes. The guests equally were impressed and pleasantly surprised at the unique performance at a wedding reception.
We would definitely hire/recommend them for future events. Thank you all for a wonderful experience!