{"id":44563,"date":"2026-09-18T09:34:16","date_gmt":"2026-09-18T14:34:16","guid":{"rendered":"https:\/\/www.gigsalad.com\/blog\/?p=44563"},"modified":"2026-09-29T08:15:58","modified_gmt":"2026-09-29T13:15:58","slug":"how-to-over-deliver-before-during-and-after-an-entertainment-gig","status":"publish","type":"post","link":"https:\/\/www.gigsalad.com\/blog\/how-to-over-deliver-before-during-and-after-an-entertainment-gig\/","title":{"rendered":"How to Over-Deliver Before, During, and After an Entertainment Gig"},"content":{"rendered":"<p class=\"last-updated entry-meta\">Last updated on September 29, 2026<\/p><br>\n<p class=\"wp-block-paragraph\">Great entertainment gets you in the door. Great service gets you invited back. We can increase our bookings with repeat business and positive reviews. However, customer retention also depends on the overall quality of our service, not just the entertainment itself. With thoughtful preparation and hard work, you can ensure that each client feels like a VIP, not just another gig on the calendar.  <\/p>\n\n\n\n<!--more-->\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><em>This is a guest post by <a href=\"https:\/\/jessedameron.com\/\">Jesse Dameron<\/a>, a professional Philadelphia magician and mentalist who also serves Main Line and nearby suburbs, as well as New Jersey&#8217;s &#8220;pharma belt.&#8221; With more than 13 years of professional experience, he is an official partner of Philadelphia Convention and Visitors Bureau with credits including the CPHI Annual Conference, a breakout session at the CoreNet Global Summit, Ocean Casino Resort, Chateau Grande Hotel, and more. He has been a <a href=\"https:\/\/www.gigsalad.com\/jesse_dameron_philadelphia\">GigSalad<\/a> member since 2021. <\/em><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-how-to-over-deliver-before-the-event\" class=\"wp-block-heading\">How to over-deliver before the event<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Going the extra mile before the big day sets the tone for a smooth, memorable event. Small touches show your clients you\u2019re organized, reliable, and fully invested in making their celebration a success. These pre-event actions build trust, reduce stress, and make the eventual performance feel effortless.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 id=\"h-check-in-with-clients\" class=\"wp-block-heading\">\ud83e\udd33 Check in with clients<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Hiring a freelance entertainer, who is a stranger, comes with anxieties about the entertainer showing up for an event. We entertainers are not established, recognizable, huge companies like Lyft and Uber that people automatically trust to show up on time. Multiple check-ins reassure clients that their event isn&#8217;t forgotten, that we won\u2019t show up at the wrong address, and that we won\u2019t mix up the times.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here is an email template that I use for check-ins:<\/p>\n\n\n\n<div class=\"wp-block-group has-custom-css has-background wp-custom-css-1e96a640\" style=\"background-color:#fff4ed\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\"><em>Hi [first_name],<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>With your event at [venue] just [days] away on [date], I wanted to reach out and <\/em>put your mind at ease<em>. There\u2019s nothing you need to do \u2014 I simply wanted to reassure you that everything is on track and nothing has been forgotten.<br><\/em><br><em>Thanks!<br>&lt;Your Name&gt;<\/em><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Luckily, online booking platforms such as <a href=\"https:\/\/gigsalad.com\">GigSalad<\/a> can help you manage your events.&nbsp;GigSalad not only sends automated email updates to clients, but also reminds you, as an entertainer or service provider, of the event details and upcoming gigs. This helps protect you from embarrassing moments and negative reviews.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udca1<strong>GigSalad tip<\/strong>: Create <a href=\"https:\/\/help.gigsalad.com\/article\/140-creating-saved-messages\">saved messages<\/a> and <a href=\"https:\/\/help.gigsalad.com\/article\/130-creating-saved-quotes\">quotes<\/a> to reduce response time and your workload. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 id=\"h-create-a-custom-digital-poster\" class=\"wp-block-heading\">\ud83d\uddbc\ufe0f Create a custom digital poster<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A custom digital poster gives your clients an easy way to promote your entertainment. The more people who experience the entertainment, the more value the client gets. The good news is that you don\u2019t need to be a graphic artist to give your clients a professional digital poster. You can find, edit, and download digital poster templates in a few places. <a href=\"http:\/\/canva.com\" target=\"_blank\" rel=\"noreferrer noopener\">Canva<\/a> offers free templates you can edit and download.&nbsp;<a href=\"http:\/\/postermywall.com\" target=\"_blank\" rel=\"noreferrer noopener\">Postermywall<\/a> has premium, highly visual template options for just $2.99.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s an example of a free poster created by editing a template from <a href=\"http:\/\/postermywall.com\" target=\"_blank\" rel=\"noreferrer noopener\">Postermywall<\/a>:<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/www.gigsalad.com\/jesse_dameron_philadelphia\" target=\"_blank\" rel=\" noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"695\" height=\"900\" data-attachment-id=\"44566\" data-permalink=\"https:\/\/www.gigsalad.com\/blog\/how-to-over-deliver-before-during-and-after-an-entertainment-gig\/image-46\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/02\/image.jpeg?fit=695%2C900&amp;ssl=1\" data-orig-size=\"695,900\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"image\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/02\/image.jpeg?fit=695%2C900&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/02\/image.jpeg?resize=695%2C900&#038;ssl=1\" alt=\"\" class=\"wp-image-44566\" style=\"width:699px;height:auto\"\/><\/a><\/figure>\n<\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">These real-life examples illustrate how digital posters can provide practical value to clients.<\/p>\n\n\n\n<div class=\"wp-block-group half_indent\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group half_indent\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">\ud83c\udf82 A client planning a milestone birthday party, such as a Sweet 16 or 40th birthday, used a digital poster to help generate excitement and encourage more guests to attend.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcfd\ufe0f An asset management firm hosting a client appreciation reception displayed a digital poster on a projection screen, helping attendees find the entertainer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83c\udf9f\ufe0f A fundraising gala organizer used a digital poster to promote the entertainment and help drive ticket sales and attendance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83c\udfe8 A hotel used a digital poster to promote entertainment to its guests, helping more people discover and enjoy the experience.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:70px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-how-to-over-deliver-during-the-event\" class=\"wp-block-heading\">How to over-deliver during the event<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your performance doesn\u2019t end when the music stops or the act concludes \u2014 it\u2019s about creating a complete experience. Thoughtful gestures during the event, from extra time to personal interactions, leave a lasting impression and show clients that you care about more than just the check.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 id=\"h-thank-your-client\" class=\"wp-block-heading\">\ud83d\ude4f <strong>Thank your client<\/strong> <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Express gratitude to the client for having you at their event. Before leaving, thank the client again for having you. A sincere thank-you can leave a positive final impression and help end the event on a high note.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 id=\"h-perform-overtime\" class=\"wp-block-heading\">\u23f0 <strong>Perform overtime<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you don\u2019t have anywhere else to be and the client doesn&#8217;t have a time constraint, you can work overtime at no extra cost. If you are concerned that this may set the same expectation for future events or undermine your ability to command a firm hourly fee, it may not be the best fit. It tends to work better for entertainers who charge a flat per-appearance or per-event rate.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 id=\"h-do-an-unofficial-meet-amp-greet\" class=\"wp-block-heading\">\ud83e\udd1d <strong>Do an unofficial meet &amp; greet <\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Offer an unofficial or official \u201cmeet and greet\u201d before or after your performance. Spend a few minutes chatting with guests, answering questions, or simply connecting with people who enjoyed your work. It\u2019s a simple way to show that you\u2019re invested in the experience, not just there to perform and leave.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.gigsalad.com\/blog\/category\/talent-spotlight\/\"><picture><source srcset=\"https:\/\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-Tips-from-GigSalad-Members-music-mobile.png\" media=\"(max-width: 600px)\"\/><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"488\" data-attachment-id=\"47647\" data-permalink=\"https:\/\/www.gigsalad.com\/blog\/how-to-over-deliver-before-during-and-after-an-entertainment-gig\/get-tips-from-gigsalad-members-mariachi\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-Tips-from-GigSalad-Members-mariachi.png?fit=1200%2C500&amp;ssl=1\" data-orig-size=\"1200,500\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;,&quot;alt&quot;:&quot;&quot;}\" data-image-title=\"Get Tips from GigSalad Members (mariachi)\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-Tips-from-GigSalad-Members-mariachi.png?fit=1200%2C500&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-Tips-from-GigSalad-Members-mariachi.png?resize=1170%2C488&#038;ssl=1\" alt=\"Get tips from successful GigSalad members with our talent spotlight blog posts\" class=\"wp-image-47647\" srcset=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-Tips-from-GigSalad-Members-mariachi.png?w=1200&amp;ssl=1 1200w, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-Tips-from-GigSalad-Members-mariachi.png?resize=768%2C320&amp;ssl=1 768w\" sizes=\"auto, (max-width: 1170px) 100vw, 1170px\" \/><\/picture><\/a><\/figure>\n<\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-how-to-over-deliver-after-the-event\" class=\"wp-block-heading\">How to over-deliver after the event<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Going above and beyond doesn\u2019t stop when the last guest leaves. Post-event touches, like a handwritten note, a small gift, or sharing photos, extend the positive experience, reinforce your professionalism, and keep your services top of mind for future bookings.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 id=\"h-send-a-thank-you-card-and-gift\" class=\"wp-block-heading\">\u2709\ufe0f <strong>Send a thank you card and gift<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">After the event, I usually handwrite a personalized thank-you card and mail it. I also like to order a little something sweet to go along with it. I usually head to <a href=\"http:\/\/lindtusa.com\">lindtusa.com<\/a> for Lindt chocolate truffles, since the site lets you add a personalized note. It&#8217;s a small gesture, but it goes a long way in showing your client you&#8217;re grateful for more than just the paycheck.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 id=\"h-endorse-your-contact-s-skill-set-nbsp-on-linkedin\" class=\"wp-block-heading\">\ud83d\udc4d <strong>Endorse your contact&#8217;s skill set<\/strong>&nbsp;<strong>on LinkedIn<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If the person who hired you works at an organization or company, you can endorse them on LinkedIn for skills relevant to event planning. For example, event planning itself is a subcategory of &#8220;Project Management.&#8221; Your contact at the company who communicated with you may have demonstrated communication skills, organizational skills, management skills, etc.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 id=\"h-share-photographs\" class=\"wp-block-heading\">\ud83d\udcf8 <strong>Share photographs<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you&nbsp;<a href=\"https:\/\/www.gigsalad.com\/Event-Services\/Event-Photographer\">hire a photographer<\/a>, you can share some photos with your client. Any time your client looks at photos that show your entertainment, they will be reminded of your services. They may even be more likely to think of you when they\u2019re planning their next event or recommending entertainment to someone else.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.gigsalad.com\/promokit\/account\/upgrade\"><picture><source srcset=\"https:\/\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/07\/Get-more-leads-Upgrade-CTA-mobile.png\" media=\"(max-width: 600px)\"\/><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1170\" height=\"683\" data-attachment-id=\"47644\" data-permalink=\"https:\/\/www.gigsalad.com\/blog\/how-to-over-deliver-before-during-and-after-an-entertainment-gig\/get-more-leads-upgrade-cta-5\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-more-leads-Upgrade-CTA-5.png?fit=1200%2C700&amp;ssl=1\" data-orig-size=\"1200,700\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;,&quot;alt&quot;:&quot;&quot;}\" data-image-title=\"Get more leads &amp;#8211; Upgrade CTA (5)\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-more-leads-Upgrade-CTA-5.png?fit=1200%2C700&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-more-leads-Upgrade-CTA-5.png?resize=1170%2C683&#038;ssl=1\" alt=\"Unlock more GigSalad perks when you upgrade your membership\" class=\"wp-image-47644\" srcset=\"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-more-leads-Upgrade-CTA-5.png?w=1200&amp;ssl=1 1200w, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/09\/Get-more-leads-Upgrade-CTA-5.png?resize=768%2C448&amp;ssl=1 768w\" sizes=\"auto, (max-width: 1170px) 100vw, 1170px\" \/><\/picture><\/a><\/figure>\n<\/div>\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks to <a href=\"https:\/\/www.gigsalad.com\/jesse_dameron_philadelphia\" target=\"_blank\" rel=\"noreferrer noopener\">Jesse Dameron<\/a> for sharing the behind-the-scenes secrets he uses to go the extra mile for his clients! Small touches that exceed expectations can make a lasting impression and lead to repeat business, referrals, and more bookings down the road. With a little extra effort, you can turn a great performance into an experience your clients will remember and want to share. \ud83c\udf1f\ud83d\ude4c<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 id=\"h-not-a-member-of-gigsalad-yet-join-for-free-today-and-start-getting-more-gig-opportunities\" class=\"wp-block-heading\">Not a member of GigSalad yet? Join for free today and start getting more gig opportunities.<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color has-custom-font-size wp-element-button\" href=\"https:\/\/www.gigsalad.com\/join\" style=\"border-top-left-radius:300px;border-top-right-radius:300px;border-bottom-left-radius:300px;border-bottom-right-radius:300px;background-color:#4e027c;font-size:16px\"><strong>Create a free profile<\/strong><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Last updated on September 29, 2026 Great entertainment gets you in the door. Great service gets you invited back. We can increase our bookings with repeat business and positive reviews. However, customer retention also depends on the overall quality of our service, not just the entertainment itself. With thoughtful preparation and hard work, you can [&hellip;]<\/p>\n","protected":false},"author":7394,"featured_media":47688,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[9],"tags":[1397,1074,82],"class_list":["post-44563","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gig-business","tag-get-more-gigs","tag-gig-tips","tag-gigs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - 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