{"id":27299,"date":"2023-02-14T11:08:38","date_gmt":"2023-02-14T17:08:38","guid":{"rendered":"https:\/\/www.gigsalad.com\/blog\/?p=27299"},"modified":"2025-03-21T14:57:10","modified_gmt":"2025-03-21T19:57:10","slug":"how-to-deal-with-unresponsive-clients","status":"publish","type":"post","link":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/","title":{"rendered":"How to Deal with Unresponsive Clients"},"content":{"rendered":"

Last updated on March 21, 2025<\/p>
\n

Here at GigSalad, we understand the frustration and challenges of dealing with an unresponsive client. Whether that means a quote going unanswered or a booked client not providing necessary event information. We have a few tips to help you navigate these difficult situations, including how to send a follow-up message after no response. <\/p>\n\n\n\n

<\/div>\n\n\n\n

Ask Questions<\/h2>\n\n\n\n

Begin by sending a great sales pitch<\/a> for your initial email or message that will not only pique their interest but encourage a timely response. Start your conversation by sending pertinent information about your service and asking essential questions.<\/p>\n\n\n\n

Remember, when you receive a lead through GigSalad, you can often assume the client hasn\u2019t viewed your profile yet. Roughly 60% of the event planners who use our website submit a general request as opposed to browsing profiles and requesting quotes from specific vendors. <\/p>\n\n\n\n

In your first message to a new potential client, you should: <\/p>\n\n\n\n

\n

\ud83d\udc4b Introduce yourself<\/p>\n\n\n\n

\ud83d\udcf8 Provide media (photos, videos, audio samples) if you can<\/p>\n\n\n\n

\ud83d\ude4b Include a call to action by asking questions about their event<\/p>\n<\/div><\/div>\n\n\n\n

<\/div>\n\n\n\n

While we can\u2019t guarantee a reply, we can say that asking questions is more likely to receive a response than overloading them with information and links or even sending a simple quote.<\/p>\n\n\n\n

Getting more information about the client’s event will also help you provide a more accurate quote. This is another facet of appearing more professional and building the client’s confidence in you and your business. <\/p>\n\n\n\n

<\/div>\n\n\n
\n
\"Read<\/a><\/figure>\n<\/div>\n\n\n
<\/div>\n\n\n\n

\ud83d\udc49 Pro tip: <\/strong>If you’re a paid GigSalad member, use lead insights<\/a> to better understand competitors’ activity for each gig opportunity.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Be Patient<\/h2>\n\n\n\n

Patience is a virtue, but it can be hard to put into practice. It\u2019s important to remember that while you\u2019re eager to book a gig, your client is probably juggling many aspects of the event planning process as well as personal and professional obligations. <\/p>\n\n\n\n

We recommended setting a grace period. After you respond to a client, wait a set amount of time (we suggest 2-3 business days) for a response. If you haven\u2019t received a reply from the client by that time, send a follow-up email or message.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"Woman<\/figure>\n\n\n\n
<\/div>\n\n\n\n

\ud83e\uddd1\u200d\ud83d\udcbb Tech tip: <\/strong>See whether your message or quote has been viewed by checking the status in your GigSalad inbox. If it says “seen”, the message has been opened. If it still says “sent”, it has not been viewed yet. You can also see this status under each sent item in your message thread.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Follow Up<\/h2>\n\n\n\n

After you’ve patiently waited for a response and not received one, it’s time to follow up. There are a couple of ways to go about doing this. <\/p>\n\n\n\n

1. Send a message through GigSalad. <\/strong>The client will be notified by email (and text if they’ve opted in) each time you send a message through GigSalad.<\/p>\n\n\n\n

2. Call or text them.<\/strong> If a phone number is provided in the lead details, that indicates the client is comfortable with a phone call. Though, keep in mind, many people nowadays don’t answer numbers they aren’t familiar with. So a text or voicemail may be necessary.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Messaging tips:<\/h4>\n\n\n\n

When you follow up, keep it simple and constructive. Although it may be tempting to comment on their silence, it\u2019s best to stay professional. <\/p>\n\n\n\n

Your follow-up message could be: \u201cHi (insert name), I\u2019m looking forward to hearing more about your event. Do you have any questions about my services?\u201d It is a good idea to ask an additional question to further encourage a response.<\/p>\n\n\n\n

A short and straightforward message is the best practice when following up with unresponsive clients. It lets them know you are still interested in their event without overwhelming them. <\/p>\n\n\n\n

<\/div>\n\n\n\n
\"woman<\/figure>\n\n\n\n
<\/div>\n\n\n\n

\u270f You might also like: <\/strong>7 Avoidable Mistakes That Can Cost You Gigs<\/a> <\/p>\n\n\n\n

<\/div>\n\n\n\n

Don’t Overwhelm <\/h2>\n\n\n\n

It\u2019s tempting to keep reaching out when you haven\u2019t heard back from a client, but that can actually do more harm than good. Messaging or calling a client over and over again may send them running and cost you a booking. <\/p>\n\n\n\n

Don’t forget, many event planners have never booked before<\/a> so they may already be overwhelmed by the process. They are also likely being contacted by 5-10 other professionals. You want to stand out, but not in a negative way as the one that “won’t leave them alone.” <\/p>\n\n\n\n

If you’ve sent a couple of messages with no response and want to follow up one last time, we suggest offering help with the booking process. Let the client know you are willing to answer any questions about how to proceed with booking or about hiring entertainment in general. You can even direct them to GigSalad’s Help Center<\/a> for further assistance.<\/p>\n\n\n\n

<\/div>\n\n\n
\n
\"Read<\/a><\/figure>\n<\/div>\n\n\n
<\/div>\n\n\n\n

Be Firm<\/h2>\n\n\n\n

While it\u2019s rarely helpful to inundate the client with messages and calls, you also can\u2019t hold a date forever. If you have followed up with the client and still haven\u2019t received a response, we recommend sending a final message with a deadline for communication. <\/p>\n\n\n\n

Send a straightforward message that is kind and professional, but also firm. Example: \u201cHi (insert name), I would still be glad to be a part of your event, however, I will need to hear from you by (insert date) in order to be able to confirm my services. Thank you!\u201d If don\u2019t receive a response by the given date, then it\u2019s time to decline the lead and move on. <\/p>\n\n\n\n

<\/div>\n\n\n
\n
\"Read<\/a><\/figure>\n<\/div>\n\n\n
<\/div>\n\n\n\n

Cut Your Losses<\/h2>\n\n\n\n

It can be hard to let go of a lead, but when an event planner is being unresponsive it\u2019s usually best for both parties to move on. While responding to leads is an integral part of your business, your time is too valuable to chase leads that won’t amount to anything. It’s also crucial to not take a client’s unresponsiveness personally. <\/p>\n\n\n\n

It may feel like you wasted your time but think of each lead as an opportunity to improve your communication and advertise your business. Even if the client doesn’t respond, they are one more person who is now aware of the product or service you offer. And if your communication remains professional, they may consider you for future events. <\/p>\n\n\n\n

<\/div>\n\n\n\n
\"woman<\/figure>\n\n\n\n
<\/div>\n\n\n\n

\ud83d\udce8 Tech tip:<\/strong> Use the saved messages feature<\/a> in your GigSalad tools to create email templates. This will save you time when replying to leads and improve your response rates!<\/p>\n\n\n\n

<\/div>\n\n\n\n

Always remember that how you respond to leads is a reflection of your business and every lead is a potential customer. We hope these tips help you hone your communication skills and navigate challenging situations. If you ever have any questions, visit GigSalad’s extensive Help Center<\/a> or contact our Customer Happiness Team<\/a>! \ud83d\udc99<\/p>\n\n\n\n

<\/div>\n\n\n
\n
\"Join<\/a><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"

Last updated on March 21, 2025 Here at GigSalad, we understand the frustration and challenges of dealing with an unresponsive client. Whether that means a quote going unanswered or a booked client not providing necessary event information. We have a few tips to help you navigate these difficult situations, including how to send a follow-up […]<\/p>\n","protected":false},"author":7378,"featured_media":27384,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[9,1402],"tags":[10128,10127,82,10189],"class_list":["post-27299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gig-business","category-using-gigsalad-members","tag-booking-gigs","tag-gig-business","tag-gigs","tag-responding-to-leads"],"acf":[],"yoast_head":"\nHow to Deal with Unresponsive Clients - The GigSalad Community<\/title>\n<meta name=\"description\" content=\"We understand the frustration of dealing with an unresponsive client. Here are a few tips to help navigate these difficult situations.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Deal with Unresponsive Clients\" \/>\n<meta property=\"og:description\" content=\"We understand the frustration of dealing with an unresponsive client. Here are a few tips to help navigate these difficult situations.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/\" \/>\n<meta property=\"og:site_name\" content=\"The GigSalad Community\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/gigsalad\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/sonia.rguzman\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-14T17:08:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-21T19:57:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.gigsalad.com\/blog\/wp-content\/uploads\/2023\/02\/Featured-Image-Graphics.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sonia Guzman\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@GigSalad\" \/>\n<meta name=\"twitter:site\" content=\"@GigSalad\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sonia Guzman\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/\"},\"author\":{\"name\":\"Sonia Guzman\",\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/#\\\/schema\\\/person\\\/91b86087cb40c0e2f0694b1921b866a3\"},\"headline\":\"How to Deal with Unresponsive Clients\",\"datePublished\":\"2023-02-14T17:08:38+00:00\",\"dateModified\":\"2025-03-21T19:57:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/\"},\"wordCount\":1119,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/www.gigsalad.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/Featured-Image-Graphics.png?fit=1200%2C628&ssl=1\",\"keywords\":[\"booking gigs\",\"gig business\",\"gigs\",\"Responding to Leads\"],\"articleSection\":[\"Gig Business\",\"Using GigSalad (Providers)\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/\",\"url\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/\",\"name\":\"How to Deal with Unresponsive Clients - The GigSalad Community\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/www.gigsalad.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/Featured-Image-Graphics.png?fit=1200%2C628&ssl=1\",\"datePublished\":\"2023-02-14T17:08:38+00:00\",\"dateModified\":\"2025-03-21T19:57:10+00:00\",\"description\":\"We understand the frustration of dealing with an unresponsive client. Here are a few tips to help navigate these difficult situations.\u00a0\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/how-to-deal-with-unresponsive-clients\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/www.gigsalad.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/Featured-Image-Graphics.png?fit=1200%2C628&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/www.gigsalad.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/Featured-Image-Graphics.png?fit=1200%2C628&ssl=1\",\"width\":1200,\"height\":628,\"caption\":\"Dealing with Unresponsive Clients\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/\",\"name\":\"The GigSalad Community\",\"description\":\"Inspiration and information from behind the curtain.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/#organization\",\"name\":\"GigSalad\",\"url\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/i2.wp.com\\\/www.gigsalad.com\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/04\\\/circle-bl-400.png?fit=400%2C400&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i2.wp.com\\\/www.gigsalad.com\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/04\\\/circle-bl-400.png?fit=400%2C400&ssl=1\",\"width\":400,\"height\":400,\"caption\":\"GigSalad\"},\"image\":{\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/gigsalad\",\"https:\\\/\\\/x.com\\\/GigSalad\",\"https:\\\/\\\/instagram.com\\\/teamgigsalad\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/gig-salad\",\"https:\\\/\\\/www.pinterest.com\\\/gigsalad\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/peacelovegigs\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/#\\\/schema\\\/person\\\/91b86087cb40c0e2f0694b1921b866a3\",\"name\":\"Sonia Guzman\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a92330e2e30a64ae04143c3f58bda5e0188b0cf6b49509499a9e1bc6b6f15ca1?s=96&d=blank&r=pg\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a92330e2e30a64ae04143c3f58bda5e0188b0cf6b49509499a9e1bc6b6f15ca1?s=96&d=blank&r=pg\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a92330e2e30a64ae04143c3f58bda5e0188b0cf6b49509499a9e1bc6b6f15ca1?s=96&d=blank&r=pg\",\"caption\":\"Sonia Guzman\"},\"description\":\"Sonia is a Customer Happiness Agent at GigSalad and uses the knowledge she's gained from helping both the vendor and client through the booking process to give her best event planning advice. When she\u2019s not at work she enjoys the outdoors, a good book, trying new recipes, and spending quality time with her husband and their furbabies.\",\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/sonia.rguzman\",\"https:\\\/\\\/www.instagram.com\\\/sonnyskys\\\/\"],\"url\":\"https:\\\/\\\/www.gigsalad.com\\\/blog\\\/author\\\/sonia\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How to Deal with Unresponsive Clients - The GigSalad Community","description":"We understand the frustration of dealing with an unresponsive client. Here are a few tips to help navigate these difficult situations.\u00a0","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/","og_locale":"en_US","og_type":"article","og_title":"How to Deal with Unresponsive Clients","og_description":"We understand the frustration of dealing with an unresponsive client. Here are a few tips to help navigate these difficult situations.\u00a0","og_url":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/","og_site_name":"The GigSalad Community","article_publisher":"https:\/\/www.facebook.com\/gigsalad","article_author":"https:\/\/www.facebook.com\/sonia.rguzman","article_published_time":"2023-02-14T17:08:38+00:00","article_modified_time":"2025-03-21T19:57:10+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/www.gigsalad.com\/blog\/wp-content\/uploads\/2023\/02\/Featured-Image-Graphics.png","type":"image\/png"}],"author":"Sonia Guzman","twitter_card":"summary_large_image","twitter_creator":"@GigSalad","twitter_site":"@GigSalad","twitter_misc":{"Written by":"Sonia Guzman","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/#article","isPartOf":{"@id":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/"},"author":{"name":"Sonia Guzman","@id":"https:\/\/www.gigsalad.com\/blog\/#\/schema\/person\/91b86087cb40c0e2f0694b1921b866a3"},"headline":"How to Deal with Unresponsive Clients","datePublished":"2023-02-14T17:08:38+00:00","dateModified":"2025-03-21T19:57:10+00:00","mainEntityOfPage":{"@id":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/"},"wordCount":1119,"commentCount":0,"publisher":{"@id":"https:\/\/www.gigsalad.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2023\/02\/Featured-Image-Graphics.png?fit=1200%2C628&ssl=1","keywords":["booking gigs","gig business","gigs","Responding to Leads"],"articleSection":["Gig Business","Using GigSalad (Providers)"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/","url":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/","name":"How to Deal with Unresponsive Clients - The GigSalad Community","isPartOf":{"@id":"https:\/\/www.gigsalad.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/#primaryimage"},"image":{"@id":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2023\/02\/Featured-Image-Graphics.png?fit=1200%2C628&ssl=1","datePublished":"2023-02-14T17:08:38+00:00","dateModified":"2025-03-21T19:57:10+00:00","description":"We understand the frustration of dealing with an unresponsive client. Here are a few tips to help navigate these difficult situations.\u00a0","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.gigsalad.com\/blog\/how-to-deal-with-unresponsive-clients\/#primaryimage","url":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2023\/02\/Featured-Image-Graphics.png?fit=1200%2C628&ssl=1","contentUrl":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2023\/02\/Featured-Image-Graphics.png?fit=1200%2C628&ssl=1","width":1200,"height":628,"caption":"Dealing with Unresponsive Clients"},{"@type":"WebSite","@id":"https:\/\/www.gigsalad.com\/blog\/#website","url":"https:\/\/www.gigsalad.com\/blog\/","name":"The GigSalad Community","description":"Inspiration and information from behind the curtain.","publisher":{"@id":"https:\/\/www.gigsalad.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.gigsalad.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.gigsalad.com\/blog\/#organization","name":"GigSalad","url":"https:\/\/www.gigsalad.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.gigsalad.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/i2.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2015\/04\/circle-bl-400.png?fit=400%2C400&ssl=1","contentUrl":"https:\/\/i2.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2015\/04\/circle-bl-400.png?fit=400%2C400&ssl=1","width":400,"height":400,"caption":"GigSalad"},"image":{"@id":"https:\/\/www.gigsalad.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/gigsalad","https:\/\/x.com\/GigSalad","https:\/\/instagram.com\/teamgigsalad\/","https:\/\/www.linkedin.com\/company\/gig-salad","https:\/\/www.pinterest.com\/gigsalad\/","https:\/\/www.youtube.com\/user\/peacelovegigs"]},{"@type":"Person","@id":"https:\/\/www.gigsalad.com\/blog\/#\/schema\/person\/91b86087cb40c0e2f0694b1921b866a3","name":"Sonia Guzman","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/a92330e2e30a64ae04143c3f58bda5e0188b0cf6b49509499a9e1bc6b6f15ca1?s=96&d=blank&r=pg","url":"https:\/\/secure.gravatar.com\/avatar\/a92330e2e30a64ae04143c3f58bda5e0188b0cf6b49509499a9e1bc6b6f15ca1?s=96&d=blank&r=pg","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a92330e2e30a64ae04143c3f58bda5e0188b0cf6b49509499a9e1bc6b6f15ca1?s=96&d=blank&r=pg","caption":"Sonia Guzman"},"description":"Sonia is a Customer Happiness Agent at GigSalad and uses the knowledge she's gained from helping both the vendor and client through the booking process to give her best event planning advice. When she\u2019s not at work she enjoys the outdoors, a good book, trying new recipes, and spending quality time with her husband and their furbabies.","sameAs":["https:\/\/www.facebook.com\/sonia.rguzman","https:\/\/www.instagram.com\/sonnyskys\/"],"url":"https:\/\/www.gigsalad.com\/blog\/author\/sonia\/"}]}},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2023\/02\/Featured-Image-Graphics.png?fit=1200%2C628&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p4VzDy-76j","jetpack_sharing_enabled":true,"jetpack_likes_enabled":false,"jetpack-related-posts":[{"id":32915,"url":"https:\/\/www.gigsalad.com\/blog\/best-practices-for-canceling-a-gig-on-gigsalad\/","url_meta":{"origin":27299,"position":0},"title":"Best Practices for Canceling a Gig on GigSalad","author":"Matt Holland","date":"March 15, 2024","format":false,"excerpt":"It's never something you want to happen, but you will likely need to cancel a gig as a performer or event service provider at some point in your career. Our team aims to make the process as smooth as possible for both you and your client! Read on to discover\u2026","rel":"","context":"By: Matt Holland \u2014 Updated: August 11, 2025","block_context":{"text":"Gig Business","link":"https:\/\/www.gigsalad.com\/blog\/category\/gig-business\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2024\/03\/iStock-1456870616.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2024\/03\/iStock-1456870616.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2024\/03\/iStock-1456870616.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2024\/03\/iStock-1456870616.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2024\/03\/iStock-1456870616.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":24528,"url":"https:\/\/www.gigsalad.com\/blog\/10-reasons-to-book-your-gigs-on-gigsalad\/","url_meta":{"origin":27299,"position":1},"title":"10 Reasons to Book Your Gigs on GigSalad","author":"Heather Roonan","date":"August 9, 2021","format":false,"excerpt":"When it comes to booking gigs, there's a lot that needs to be considered. How will you confirm the booking? How will you collect payment? What do you do if something goes wrong? It sure would be handy to have a tool at your disposal that streamlines the process for\u2026","rel":"","context":"By: Heather Roonan \u2014 Updated: February 27, 2026","block_context":{"text":"Gig Business","link":"https:\/\/www.gigsalad.com\/blog\/category\/gig-business\/"},"img":{"alt_text":"Graphics depicting reasons to book gigs on GigSalad","src":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2021\/08\/Reasons-to-book-on-GigSalad-.png?fit=1200%2C628&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2021\/08\/Reasons-to-book-on-GigSalad-.png?fit=1200%2C628&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2021\/08\/Reasons-to-book-on-GigSalad-.png?fit=1200%2C628&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2021\/08\/Reasons-to-book-on-GigSalad-.png?fit=1200%2C628&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2021\/08\/Reasons-to-book-on-GigSalad-.png?fit=1200%2C628&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":44143,"url":"https:\/\/www.gigsalad.com\/blog\/frequently-asked-questions-about-booking-on-gigsalad\/","url_meta":{"origin":27299,"position":2},"title":"Frequently Asked Questions about Booking on GigSalad","author":"Matt Holland","date":"February 12, 2026","format":false,"excerpt":"Booking through GigSalad creates a smooth, secure process for both you and your client. Based on frequently asked questions from members, this guide walks you through everything you need to know \u2014 from sending quotes and getting paid to handling fees, policies, and the occasional curveball. In this article: What\u2026","rel":"","context":"By: Matt Holland \u2014 Updated: February 13, 2026","block_context":{"text":"Gig Business","link":"https:\/\/www.gigsalad.com\/blog\/category\/gig-business\/"},"img":{"alt_text":"Musician working on laptop, perhaps booking gigs on GigSalad!","src":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/02\/iStock-2189901019.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/02\/iStock-2189901019.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/02\/iStock-2189901019.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/02\/iStock-2189901019.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2026\/02\/iStock-2189901019.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":36843,"url":"https:\/\/www.gigsalad.com\/blog\/how-to-handle-last-minute-gig-requests\/","url_meta":{"origin":27299,"position":3},"title":"How to Handle Last-Minute Gig Requests Like a Pro","author":"Matt Holland","date":"October 17, 2024","format":false,"excerpt":"In the fast-paced world of performing, last-minute requests can be both a blessing and a challenge. Knowing how to manage these requests gracefully and efficiently can make all the difference. Read on to learn more about how to prepare for last-minute gigs and turn challenges into opportunities for success. Last-minute\u2026","rel":"","context":"By: Matt Holland \u2014 Updated: January 16, 2026","block_context":{"text":"Gig Business","link":"https:\/\/www.gigsalad.com\/blog\/category\/gig-business\/"},"img":{"alt_text":"Smiling young woman organizing schedule","src":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2024\/10\/iStock-2151539052.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2024\/10\/iStock-2151539052.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2024\/10\/iStock-2151539052.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2024\/10\/iStock-2151539052.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2024\/10\/iStock-2151539052.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":8535,"url":"https:\/\/www.gigsalad.com\/blog\/5-ways-to-get-more-gigs-on-gigsalad\/","url_meta":{"origin":27299,"position":4},"title":"5 Ways to Get More Gigs on GigSalad","author":"GigSalad","date":"July 22, 2015","format":false,"excerpt":"In this industry, it's important to stay updated on the best practices to build your career. We know it can be tough to make yourself stand out among the competition, but we\u2019re always working to help you get more gigs. If you're looking to take it up a notch, here\u2026","rel":"","context":"By: GigSalad \u2014 Updated: August 8, 2018","block_context":{"text":"Using GigSalad (Providers)","link":"https:\/\/www.gigsalad.com\/blog\/category\/using-gigsalad-members\/"},"img":{"alt_text":"Cropped image of a performer pushing down on a distortion pedal on stage.","src":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2015\/04\/iStock_000046778686_Double-e1437506798763.jpg?fit=1000%2C667&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2015\/04\/iStock_000046778686_Double-e1437506798763.jpg?fit=1000%2C667&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2015\/04\/iStock_000046778686_Double-e1437506798763.jpg?fit=1000%2C667&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2015\/04\/iStock_000046778686_Double-e1437506798763.jpg?fit=1000%2C667&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":22774,"url":"https:\/\/www.gigsalad.com\/blog\/the-importance-of-verified-reviews\/","url_meta":{"origin":27299,"position":5},"title":"The Importance of Verified Reviews","author":"Heather Roonan","date":"June 17, 2020","format":false,"excerpt":"Buyers are infinitely more likely to purchase something if there's a personal recommendation. And with the internet and a wealth of resources at our disposal, it's never been easier to get opinions. This means customer reviews aren't just important\u2014they're necessary to the success of your business. Surveys have shown that\u2026","rel":"","context":"By: Heather Roonan \u2014 Updated: February 12, 2026","block_context":{"text":"Gig Business","link":"https:\/\/www.gigsalad.com\/blog\/category\/gig-business\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2020\/06\/person-on-laptop-with-reviews.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2020\/06\/person-on-laptop-with-reviews.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2020\/06\/person-on-laptop-with-reviews.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2020\/06\/person-on-laptop-with-reviews.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/www.gigsalad.com\/blog\/wp-content\/uploads\/2020\/06\/person-on-laptop-with-reviews.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/posts\/27299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/users\/7378"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/comments?post=27299"}],"version-history":[{"count":22,"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/posts\/27299\/revisions"}],"predecessor-version":[{"id":39525,"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/posts\/27299\/revisions\/39525"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/media\/27384"}],"wp:attachment":[{"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/media?parent=27299"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/categories?post=27299"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.gigsalad.com\/blog\/wp-json\/wp\/v2\/tags?post=27299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}